When you submit this form to us, you are sharing your personal information with us and you confirm that you understand why we need your personal information, what we do with it, as well as your rights.
It’s important to us that you are satisfied with the outcome of your complaint.
If the complaint has not been resolved to your satisfaction, you may refer it to the Sanlam Arbitrator, an impartial authority who investigates complaints objectively, and settles disagreements between dissatisfied clients and Glacier or other subsidiaries of Sanlam.
If your complaint was still not resolved to your satisfaction, you may refer it to the Ombudsman’s Central Helpline, from where your complaint will be directed to the appropriate ombudsman:
Ombudsman’s Central Helpline: