Values

The way we do business is as important as the solutions we provide.

We are very proud of the exceptional relationships we have with our clients, our financial planners and our people. More than anything we believe this relationship-based approach sets us apart from our competitors.

• We foster a high-performance, goal-driven and energetic culture and a strong service ethic
• We believe that it is our obligation to provide world-leading service based on honesty, integrity and respect
• We pride ourselves on our superior products and solutions and high quality service, while we benchmark ourselves against international standards and continually seek innovative ways to improve our offering
• We believe that partnership, teamwork and leadership at all levels ensure sustainable success
• Our overriding strategy at all times is about leadership through client relationships

Employment Equity

We believe that everyone has the right to dignity, respect and to realising their potential.

The foundation for sustainable growth and competitive advantage rests on the creation of an equitable working environment and therefore transformation is a big priority for us. Our employees are encouraged and empowered to take ownership of their careers and we offer development opportunities and continuous training.

We are committed to successfully implementing employment equity and support the Sanlam Group's employment equity initiatives. We do this in two ways:

1. Through our Employment Equity Forum
2. Making use of a broad-based black economic empowerment (BBBEE) policy

Employment equity forum

We make every effort to ensure that our work environment is free of all forms of unfair discrimination. We provide equal opportunities for all our employees and do everything we can to encourage diversity to improve productivity.

Our Employment Equity Forum, made up of employees chosen by their colleagues, supports our business and human resources strategy, including the attraction and retention of a competent, diverse workforce and to ensure compliance with the Employment Equity Act.

Broad-based black economic empowerment

We make use of a broad-based black economic empowerment (BBBEE) policy and have aligned ourselves with the DTI Codes of Good Practice (guidelines on employment equity).

We focus on setting targets for:

• Equal representation at board, senior and junior management levels
• Skills development
• Ownership and procurement